Privacy Policy
Effective Date: 01/01/2023
Last Updated: 06/27/2026
At MyFlight Tours LLC (“MyFlight,” “we,” “us”), your privacy matters. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, book or take a flight, or communicate with us. By using our website and services, you agree to this Privacy Policy.
- Information We Collect
- Information you provide. Your name, email address, phone number, billing address, passenger details, tour preferences, and the contents of any messages you send us.
- Payment information. Card payments are processed securely by third-party payment providers. We do not store your full card number.
- Information collected automatically. Your IP address, browser and device type, and site usage data, collected through cookies and analytics tools.
- Cookies and Tracking Technologies
We use cookies, pixels, and analytics tools (such as Google Analytics and social advertising pixels) to operate our website, understand how it is used, and measure our marketing. You can control or disable cookies through your browser settings, though some features of the site may not work properly without them.
- How We Use Your Information
- Process your bookings and provide our services.
- Verify identity and payment at check-in.
- Send booking confirmations, reminders, schedule changes, and weather updates.
- Respond to your questions and customer service requests.
- Deliver digital photo or video packages you purchase.
- Improve our website, services, and marketing.
- Meet our legal, safety, and regulatory obligations.
- SMS Messaging
By opting into our SMS service, you agree to the following:
- Data collection. We collect your name, email, billing address, and mobile number when you sign up, through our website forms, by email, or through our reservation systems.
- Data usage. We use your information only to send updates, flight reminders, booking confirmations, schedule changes, and weather notices related to our tours and services.
- Message frequency and rates. Messages are recurring and frequency varies. Message and data rates may apply, depending on your mobile carrier and plan.
- No sharing. We do not sell, rent, or share your mobile number with third parties for their marketing.
- Opt-out and help. Reply STOP, CANCEL, or UNSUBSCRIBE at any time to stop messages, or email info@www.myflighttours.com. After you opt out, we send one final confirmation and remove your number within 24 hours. Reply HELP, or contact us at 844.644.3541, for assistance.
- How We Share Information
We do not sell your personal information. We share it only as follows:
- Service providers. Trusted companies that help us operate, such as payment processors, booking and SMS platforms, analytics, and hosting providers, under confidentiality obligations.
- Legal and safety. When required by law, or to protect the rights, property, or safety of our passengers, our team, or the public.
- Business transfers. In connection with a merger, acquisition, or sale of assets, your information may transfer as part of that transaction.
- Data Retention
We keep your information for as long as needed to provide our services, meet our legal, tax, and recordkeeping obligations, and resolve any disputes. You may request deletion at any time, subject to records we are required to keep by law.
- Your Privacy Rights and Choices
- Opt out of promotional emails using the unsubscribe link, or stop SMS by replying STOP.
- Request to access, correct, or delete your personal information by contacting us.
- State privacy rights. Depending on where you live (for example, California), you may have additional rights, including the right to know what personal information we collect, request its deletion, and not be discriminated against for exercising your rights. We do not sell personal information.
- Security
We use industry-standard measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
- Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from them. Children of all ages can fly with us, but their booking information is provided by a parent or guardian. If you believe a child has provided us information, contact us and we will delete it.
- Third-Party Links
Our website may link to third-party sites and services, such as our booking platform and payment providers. We are not responsible for their privacy practices, and we encourage you to review their policies.
- Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date above shows when it last changed. Your continued use of our website and services after an update means you accept the revised policy.
- Contact Us
If you have questions about this Privacy Policy or your information, contact us at:
MyFlight Tours LLC
11745 Conner Street, Detroit, MI 48213
844.644.3541
info@myflighttours.com