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Cancellation policy.

Everything you need to know about canceling, rescheduling, and what happens if your plans change.

If you need to reschedule.

More than 24 hours before flight

FREE
Reschedule at no charge when your deparutre is more than 24 hours away.

Within 24 hours of your flight

$25 FEE
A $25 flat fee applies to any reservation change made within this window.

Within 2 hours of your flight

Not allowed
No changes can be made within 2 hours of your departure.
$9.99 per ticket
Booking Protection.
Booking Protection is an optional add-on at checkout. It gives you two things.

1. Cancel for any reason.

Reschedule or cancel for any reason up to 24 hours before your scheduled flight with a full refund.

2. Weather becomes refund-eligible.

If MyFlight has to cancel your flight due to unsafe weather, Booking Protection gives you the option of a refund instead of a reschedule or flight credit.  
Use it for peace of mind when you're booking far in advance, traveling to a MyFlight location, or buying tickets for a group where not everyone's schedule is locked.
If you use Booking Protection to cancel, your flight cost is refunded in full. The Booking Protection fee itself is non-refundable.

What happens if weather cancels your flight.

If MyFlight cancels your flight due to unsafe flying conditions, you have two options.
1

Reschedule to next available date

We will rebook you on the next clear day to fly, at no charge.
2

Receive a Flight Credit

Flight credits work like gift cards. Use them to book online anytime, at any location. They never expire.
With Booking Protection
3

A full refund to your original payment.

If you purchased Booking Protection, you have a third option: a full refund to your original payment method. It converts a MyFlight-initiated cancellation into a refund when you would rather have cash back than a reschedule or credit. Useful if you are traveling or from out of town and will not be local to fly again.
Weather cancellations initiated by MyFlight are never charged to the customer.

If you booked a custom event.

Custom events include Proposals, Gender Reveals, Petal Drops, Photoshoots, and any other private event. These bookings have their own terms.
  • 20% deposit at booking. Held through Tripleseat.
  • Full payment due 24 hours before the event. Events with unpaid balances are automatically canceled and deposits are forfeited.
  • Meal guarantee (catering). Approximate count due 14 days before, final guaranteed count due 5 days before. You are billed for the guaranteed count even if fewer attend.
  • Customer cancellations must be at least 7 days before the event. Inside that window, the deposit is forfeited.
  • Weather cancellations by MyFlight. Reschedule at no charge or full refund if we cannot accomidate to a new date.

How to reach us.

Email
info@myflighttours.com
Call or text
844.644.3541
When contacting us, include your name on the booking and your reference number.